
PROJECT 2
Engaging Couples in Family Planning
RESEARCH / SERVICE DESIGN
CLIENT: Bill and Melinda Gates Foundation, Seattle
ROLE: Senior Service Designer, Design Researcher
OBJECTIVE:
To address family planning (FP) challenges in India by shifting the focus from women-centric approaches to a couple-focused perspective. The project aimed to develop actionable solutions that engage both partners in family planning decisions, tailored to their socio-economic and cultural contexts in Bihar and Uttar Pradesh.
Challenges to be Addressed
1. Gendered Responsibility in Family Planning:
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Family planning initiatives in India have traditionally placed the onus on women, often ignoring the role and influence of their male partners. This has resulted in limited engagement, resistance, and suboptimal outcomes.
2. Socio-Cultural Barriers:
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Deeply entrenched cultural norms in Bihar and Uttar Pradesh discourage open communication between couples about reproductive health and family planning.
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Socio-economic challenges such as low literacy levels, patriarchal structures, and inadequate access to healthcare further complicate the issue.
3. Knowledge Gaps:
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Existing research largely focuses on individual perspectives (especially women) rather than viewing family planning as a joint decision-making process.
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The lack of data-driven frameworks and scalable solutions to target couples is a critical gap in family planning interventions.

Challenges being presented to BMGF

Thematic barriers identified through research.
Approach &
Methodology
The project adopted a multi-phase, evidence-based design methodology that combined research, co-creation, and prototyping:
PHASE 1: Research Design
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Conducted stakeholder workshops with representatives from the Bill and Melinda Gates Foundation, the International Center for Research on Women, and local partners to define objectives and align on research tools.
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Developed interview guides, observation frameworks, and consent protocols to ensure culturally sensitive data collection.
PHASE 2: Literature Review and Hypothesis Framing
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Analyzed over 100 publications from PubMed and JSTOR on family planning in South Asia, identifying gaps in the couple-focused approach.
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Framed five hypotheses addressing socio-economic influences, communication dynamics, and cultural norms affecting family planning decisions.
PHASE 3: Primary Data Collection
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Conducted field visits across six diverse locations (Darbhanga, Purnea, Begusarai, Kanpur, Gorakhpur Rural, and Gorakhpur Urban).
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Engaged with 36 young couples (with fewer than two children), employing ethnographic methods, in-depth interviews, and focus group discussions.
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Captured insights on aspirations, decision-making dynamics, barriers to contraceptive use, and sources of influence.
PHASE 4: Data Analysis
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Applied thematic analysis to identify patterns and insights, focusing on couple dynamics, socio-economic influences, and regional variances.
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Developed a Theory of Change outlining how couple-focused interventions could drive sustainable improvements in family planning adoption.
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Created a design framework to guide the development of solutions, highlighting key leverage points in the couple’s decision-making journey.
PHASE 5: Solution Prototyping
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Pioneered a Partner-Embedded Prototyping System, collaborating with local implementation partners, policymakers, and domain experts.
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Facilitated workshops to co-develop 26 prototype solutions, ranging from digital tools to community-based interventions.
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Prototypes addressed themes such as improving spousal communication, enhancing access to FP services, and leveraging aspirational messaging.
PHASE 6: Testing with Partners
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Designed a Measurement, Learning, and Evaluation (MLE) Framework to assess the impact, scalability, and feasibility of prototypes.
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Conducted Partner-Embedded Prototype Validation, testing the solutions in collaboration with NGOs, healthcare providers, and government bodies.
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Iterated prototypes based on field feedback, ensuring alignment with cultural and operational contexts.
PHASE 7: Knowledge Dissemination
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Developed an open-source micro-site to share insights, frameworks, and prototypes with global stakeholders.
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Published research papers, articles, and white papers to contribute to the global discourse on family planning.
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Organized webinars and workshops to disseminate findings and facilitate knowledge exchange.

Field research with front-line workers.

Field visit to Patna during Chhath Pooja.

Solutioning Principles.
Solutions &
Recommendations
1. Design Framework
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A first-of-its-kind framework to understand family planning from a couple’s standpoint, incorporating their socio-economic context, communication patterns, and aspirations.
2. Prototypes
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Developed 26 innovative solutions, including:
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Digital Prototypes: Mobile apps to facilitate spousal communication, provide tailored contraceptive information, and enable discreet consultations with health workers.
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Community Interventions: Peer-led workshops and storytelling sessions to normalize couple-based family planning discussions.
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Policy Recommendations: Guidelines for integrating couple-focused approaches into national and state-level family planning programs.
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3. Theory of Change & Measurement, Learning, Evaluation Framework
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Developed a comprehensive ToC that articulated how couple-focused interventions could shift cultural norms, increase contraceptive adoption, and improve reproductive health outcomes.
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Used the ToC to create an MLE Framework describing a robust methodology for defining, capturing and evaluating key project metrics.

Overarching behavioural framework developed to understand FP adoption pathways.

Collaborative Prototyping on Miro.

Framing goal-oriented solution concepts.

Measurement, Learning & Evaluation Framework.

Digital Solutions prototyped and proposed for testing and scaling.
Impact &Outcomes
1. Research Contributions
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Produced a first-of-its-kind study focusing on family planning from a couple’s perspective, addressing critical knowledge gaps in the field.
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Generated actionable insights on how socio-economic and cultural factors shape couple dynamics in family planning decisions.
2. Prototypes with High Potential
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5 digital prototypes garnered significant interest from partners and are under consideration for scale-up.
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Highlighted the feasibility of integrating early-stage prototype validation into grant-making processes, setting a precedent for future projects.
3. Policy Influence
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One of the project’s key insights was included in Bill Gates’ talking points during his 2019 meeting with Prime Minister Narendra Modi, influencing discussions on reproductive health policy in India.
4. Open-Source Knowledge Repository
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Created a micro-site hosting frameworks, insights, and prototypes, enabling global stakeholders to access and adapt the knowledge.



Two of the proposed solutions were tested and scaled by PCI and Dalberg.
Testing the solution - PCI & Dalberg.
Reflections and
Learnings
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Key Learnings:
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The importance of involving both partners in family planning decisions to drive sustainable behavior change.
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How to design culturally sensitive research methodologies and solutions that respect local norms while challenging gender biases.
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The value of integrating prototype validation into grant-making to ensure solutions are feasible, scalable, and impactful.
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Personal Growth:
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Enhanced skills in systems thinking and collaborative solution development.
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Deepened understanding of how socio-economic and cultural factors intersect with design research and service design.
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